State Farm® Insurance Agent Clayton Thomson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Duchan
June 2, 2025
5
out of
5
rating by David Duchan
"The agency provided excellent service."
We responded:
"Thank you, David! I'm happy to know you received excellent service from our office. We’re committed to providing top-notch support for all your insurance needs. Let us know if there's anything else we can assist you with!"
Ruby Rodriguez
May 30, 2025
5
out of
5
rating by Ruby Rodriguez
"Rogelio has really good customer service"
We responded:
"Thank you, Ruby, for sharing your positive experience! I'm glad to hear that Rogelio provided excellent customer service. We're grateful to have him on our team. If you have any questions or need further assistance, feel free to reach out."
Scott Rogers
May 16, 2025
5
out of
5
rating by Scott Rogers
"Great experience overall with my insurance needs"
We responded:
"Thank you, Scott, for sharing your positive experience! I'm glad to know that we could meet your insurance needs. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Joe Dionisio
May 7, 2025
5
out of
5
rating by Joe Dionisio
"E. Esther, I had a wonderful experience with miss Esther, she is very knowledgeable and helpful, she helped me navigate through my whole process and between my auto and home policies she saved me $1746.53 a year. I am retired and living on a fixed income so the savings are very important, thank you Miss Esther, for all your help."
We responded:
"Thank you, Joe, for sharing your experience! I'm delighted to hear that Esther was able to assist you so effectively and help you save a significant amount on your insurance. It's wonderful to know that these savings make a difference for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Don Unger
May 5, 2025
5
out of
5
rating by Don Unger
"prompt and professional"
We responded:
"Thank you, Don! I'm glad you found our service prompt and professional. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Amy Abel
May 5, 2025
5
out of
5
rating by Amy Abel
"Estefanie has been wonderful to work with thus far, and is knowledge and quick to answer our questions"
We responded:
"Thank you, Amy, for sharing your experience! I'm happy to hear that Estefanie has been helpful and responsive to your questions. We're here to assist you with any further needs or inquiries. Feel free to reach out anytime!"
Y RoHe
April 30, 2025
5
out of
5
rating by Y RoHe
"Rogelio always provides the best service!"
We responded:
"Thanks for the shoutout! Rogelio puts a lot of care into helping people, and it means a lot to hear that it shows. We appreciate you taking the time to share that!"
Julissa Cardenas
April 29, 2025
5
out of
5
rating by Julissa Cardenas
"Rogelio helped me with all my concerns and was so informative about my policy options. He was such an amazing help!"
We responded:
"We really appreciate you mentioning Rogelio! He works hard to make things go smoothly, and it’s great to know you’ve had that experience with him. Thanks again for being part of our community."
Yvette Rodriguez
April 27, 2025
5
out of
5
rating by Yvette Rodriguez
"Rogelio was a great help for me. She helped me save over $300 a month and was able to get me started on a life policy to protect my loved ones! I enjoyed how everything was explained to me and how patient she was"
Mike Bialik
April 25, 2025
5
out of
5
rating by Mike Bialik
"Estefanie was helpful, responsive, educated me and did a great job."
We responded:
"Thank you, Mike, for sharing your experience! I'm happy to hear that Estefanie was able to assist you effectively and provide valuable information. Her dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, feel free to reach out."
Emily Echeveste
April 24, 2025
5
out of
5
rating by Emily Echeveste
"Rogelio was very helpful when I called about my insurance. I recommend Clayton’s State Farm to almost everyone I know. My family even started going to them and Rogelio is always so helpful when any of us have any questions about our insurance."
We responded:
"Thank you, Emily! I'm glad to hear that Rogelio has been so helpful with your insurance needs. It's wonderful to know that your family is also benefiting from our services. We truly appreciate your recommendations and are here for any questions or assistance you might need in the future!"
CyberScorch
April 24, 2025
5
out of
5
rating by CyberScorch
"Patient, polite, and helpful. What more needs to be said"
We responded:
"Thank you for your wonderful feedback! I'm glad to know that you found our service patient, polite, and helpful."
Carol Lathrop
April 1, 2025
5
out of
5
rating by Carol Lathrop
"Estefanie Esther was very pleasant and efficient to work with. She was able to cut my auto insurance bill by 50%. Thanks so much!"
We responded:
"Thank you, Carol, for sharing your experience! I'm happy to hear that Estefanie was both pleasant and efficient in assisting you. It's wonderful that she was able to significantly reduce your insurance bill. If you have any more questions or need further assistance, feel free to reach out anytime."
Mary Rose
March 20, 2025
1
out of
5
rating by Mary Rose
"Update- unfortunately over the past few years the communication and billing has gone way down hill. The last year we had constant billing issues (some never were resolved and we’ve never had any accidents or anything so should be a simple account) and decided to cancel our policy because of this on 2/3/2025. We were told we would get refunds for our 3 cancelled policies with 7-10 business days. We received the refund checks for the 2 smaller refunds pretty quickly. The larger ($300+) never arrived. Contacted 2 weeks after cancellation and was told it was sent to another address (which we never had on our homeowners policy and the other checks didn’t get sent there). No worries they send a new check to current . I called in multiple times for updates and finally on 3/12/25(almost 5 weeks after cancellation) was told the check was never mailed and second time. They said they mailed it as a priority and I would get it within 3 days. It’s now 9 days later and nothing. I called in and emailed and the response is not any type of apology or care that it’s been 6 weeks of dealing with this for my refund. It just confirms why I decided to switch carriers. This branch goes above and beyond! Been using them for over a year and couldn’t be happier. Pricing is great but the service and communication is outstanding. Only con is that I’ve not been impressed with the roadside assistance the one time I tried to use it. But I understand those are 3rd party contractors. 100% recommend!!"
We responded:
"Thank you for the review, Mary! We are happy to hear that our office was able to help you with your insurance needs. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
5280 Cleaners LLC
March 17, 2025
5
out of
5
rating by 5280 Cleaners LLC
"Clayton at State Farm provides exceptional customer service! He is knowledgeable, patient, and always goes above and beyond to help with any questions or concerns. Highly recommend working with him for all your insurance needs! David and Adriana Webb"
We responded:
"Thank you, David and Adriana, for your wonderful feedback! I'm happy to know that you appreciate the service provided. It's great to hear that my efforts to assist with your questions and concerns have been helpful. If you ever need further assistance or have more questions, please feel free to reach out."
Jack Gordon
March 6, 2025
5
out of
5
rating by Jack Gordon
"Zeke Cortez was an excellent help and I would recommend him to anyone."
We responded:
"Thank you, Jack, for your wonderful feedback! I'm happy to hear that Zeke was able to assist you so effectively. Your recommendation means a lot to us."
Anissa Wallingford
February 15, 2025
5
out of
5
rating by Anissa Wallingford
"I work full time with the same hours as these agents so it took a while going back and forth through messages but the agent I worked with was consistent and understanding!!"
We responded:
"Thank you, Anissa, for sharing your experience! I'm happy to know that our agent was consistent and understanding, even with the challenge of matching schedules. We're here to assist you whenever you need, so feel free to reach out for any future questions or needs!"
Rick
February 12, 2025
5
out of
5
rating by Rick
"Very easy and straight forward process. The agent, Estefanie Esther, kept the process simple and explained things to keep it simple. she answered all my questions and communicated the answers in a way I could easily understand."
We responded:
"Thank you, Rick, for sharing your experience! I'm happy to know that Estefanie made the process easy and straightforward for you. It's great that she was able to answer all your questions clearly. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Eric Karr
February 7, 2025
5
out of
5
rating by Eric Karr
"Nice and easy insurance switch and saved money"
We responded:
"Thank you, Eric! I'm glad to hear that your insurance switch was smooth and that you saved money. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Carolyn J. Beechum
February 7, 2025
5
out of
5
rating by Carolyn J. Beechum
"These guys at State Farm -- Greg Rideout and Clayton Thomson are the best. They have given me solid financial guidelines that are leading from broken credit to a great credit score and financial management strategies that ensure a bright future. You can absolutely trust them with your insurance and investment/wealth-building needs. I spoke with Aryanna from the State Farm office in Aurora, and the sincere compassion and care they offer are amazing, along with professionalism. She was able to help me with a life insurance policy that is both affordable and will provide an extra safety net for my needs. Thank you State Farm for being there for me and my family for our insurance and CD needs through the various seasons of life. Can't forget another valuable asset to State Farm: Marlyn Melendez who works with Clayton at the Aurora Office. Amazing professionals who always have the answers for my insurance needs!"
We responded:
"Thank you, Carolyn, for such a thoughtful review! We're thrilled to hear that Greg, Aryanna, and Marlyn have all provided you with exceptional support and guidance. It’s wonderful to know that their dedication and expertise have made such a positive impact on your insurance and financial journey. We're grateful for the trust you’ve placed in our team and look forward to continuing to assist you and your family through every season of life!"
Alma Wilcher
February 3, 2025
5
out of
5
rating by Alma Wilcher
"I saved $3000 a year switching from American Family!"
We responded:
"Thank you, Alma! I'm so happy to hear about the savings you achieved by switching to our agency. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Raquel Guzman
January 28, 2025
5
out of
5
rating by Raquel Guzman
"When I was talking to a friend they told me that they had some good quotes for home shops cars ,ect ect I was like sure let’s give them a call. I spoke with Zeke Cortez and he was such a patient person to explaining the different plans and ideas for my family and I. I haven’t found someone that will be this helpful. If you have questions or concerns get a hold of Zeke he’s awsome."
We responded:
"Thank you for the wonderful review, Raquel! Zeke is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Antonio Escobedo
January 23, 2025
5
out of
5
rating by Antonio Escobedo
"The crew have been very nice and very helpful."
We responded:
"Thank you, Antonio, for your wonderful feedback! I'm glad to know that our team has been nice and helpful. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Leslie Ramirez
January 23, 2025
5
out of
5
rating by Leslie Ramirez
"Estefanie E. was professional, patient and very helpful!"
We responded:
"Thank you, Leslie, for your wonderful feedback! I'm delighted to know that Estefanie provided you with professional, patient, and helpful service. Our team is committed to offering personalized assistance, and it's great to see that reflected in your experience. If you have any further questions or need assistance, feel free to reach out to our office."
Jason Michalson
January 22, 2025
5
out of
5
rating by Jason Michalson
"Fantastic service. Estefanie was a pleasure to work with."
We responded:
"Thank you, Jason, for your fantastic review! I'm happy to know that Estefanie made your experience a pleasure. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"